Application Support Analyst(Objectscript/Mumps) - £70k + excellent package – London
Amicus recruitment are proud to be recruiting for a big household name in the Investment Management space.
They are looking for an analyst who has experience of working with clients and making sure that their specifications are met and that is really flexible in their approach.
You will have experience of maintaining systems and services within your remit by fully exploring all incidents, making sure to resolve them in as soon as possible. You will ensure all incidents and problems are recorded and updated as per Incident Management SLA’s
Advise on business and/or technical solutions, making recommendations on best recourse.
You will make sure to incorporate quality assurance, business security and standard practices into all support areas, ensuring services are within agreed business deliverables.
Maintain support processes for all software and systems across all platforms.
Provide tech support and advice to users. Liaising with IT staff and external providers as required to resolve complex software and application issues.
You will be required to do some out of hours shifts on a rota basis, not a frequent thing.
Essential you have experience and knowledge of Cache Objectscript! (Mumps)
SQL database development skills desirable.
Experience working within an Investment Management firm would be a real nice to have! (Not compulsory.)
Experience in software transition/release management
Experience of full support lifecycle, including analysis, production of technical documentation using Use Cases and activity diagrams.
Support of QA and user acceptance test cycles, including disaster recovery
Up to 15% bonus (pays out frequently between 10-15%)
Generous pension scheme
25 days’ holiday (potential to rise to 26 days)
Private medical insurance
Multiple share schemes
Discounts on a huge range of high street brands and inhouse products.
If this sounds of interest, please email your CV to firstname.lastname@example.org and I will call all shortlisted candidates.