1st/2nd Line Desktop Support Engineer

1st/2nd Line Desktop Support Engineer

Job Title: 1st/2nd Line Desktop Support Engineer
Contract Type: Permanent
Location: London, United Kingdom
Salary: £25,000 - £35,000 + Benefits
Reference: 181
Contact Name: David Lawrence
Contact Email:
Job Published: March 21, 2017 17:02

Job Description

1st/2nd Line Desktop Support Engineer – London – £25-35k

I’m working with a fantastic financial organisation in Central London who are looking for a 1st/2nd Line Desktop Support Engineer to join their team to provide exceptional support to over 100 users as well as managing the infrastructure that their entire technology performs.

Part of a wider team of 8 (including developers) you’ll provide a very high level of service and ensure that all issues are dealt with in an efficient manner.

This role will suit a bright, enthusiastic individual with 1-3 years experience who’s looking to work with a forward thinking financial business.


  • Desktop Support (40%)
  • Telephone Support & call logging
  • Investigate issues
  • Build a solid understanding if the businesses IT systems


To be successful in this role you will need to demonstrate the following skills:

  • Windows 7-10
  • MS Office 2010-2016
  • Windows Server 2008+
  • Firewall / Routers / VLAN / VPN configuration
  • SAN technologies
  • Active Directory
  • Microsoft Exchange management

In return, you will receive a salary of £25,000 - £35,000 plus a world class benefits package which includes Pension (5% contributory), Life Assurance, Private Medical Healthcare, Season Ticket Loan, Dental Cover, Bonus (10-20% depending on performance, 25 days holiday + BH plus many others.

Please send your CV and covering letter to for immediate consideration.